Frequently Asked Questions
Everything you need to know about Globe Brand gear and services.
What is your shipping policy for international orders?
We offer worldwide shipping with standard and expedited options. Delivery times typically range from 5-12 business days depending on your location and customs processing.
How do I return a product if it doesn't fit?
We offer a 30-day hassle-free return policy. Items must be in original, unworn condition with tags attached. You can initiate a return through our online portal to receive a prepaid shipping label.
Are your sports materials sustainably sourced?
Yes, Globe Brand is committed to sustainability. We prioritize recycled polyesters and organic cotton in our apparel lines to reduce our environmental footprint without compromising performance.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
How should I care for my technical performance gear?
To extend the life of your gear, we recommend machine washing in cold water on a gentle cycle and hanging to dry. Avoid using fabric softeners as they can degrade moisture-wicking properties.
Do you offer a warranty on your equipment?
All Globe Brand hardware and equipment come with a one-year limited warranty against manufacturing defects. Please contact our support team with your order number and photos of the issue.